Not to worry! There's an easy fix to this:
Priming your App:
This may be obvious, but please prime whatever app you wish to use by pressing the play button on your smartphone. For instance, open up Spotify and press play on the screen (with your finger). Then try controlling your smartphone with your Chubby Buttons! I only suggest this b/c there are a number of users that haven't done that. If of course you have already tried that, just do the following and based upon my other solved tickets, you should be all set!
Forgetting & Re-pairing your CB:
- Go to your Bluetooth settings on your smartphone or tablet and completely forget Chubby Buttons. Make it so that it's as if the two never even knew the other existed!
- Pop the battery out of your CB and place it back in.
- Power cycle your smartphone or tablet (completely on an doff)
- Enter pairing mode on your Chubby Buttons (hold "<<" and "vol down" for 5 seconds until flashing blue light).
- Select Chubby Buttons from your list of Bluetooth devices and you should be good to go!